COVID-19 ONLINE STORE SHIPPING UPDATES

We hope you and your loved ones are staying healthy and safe. We are learning to navigate this new world we live in and want to be transparent with you all. 

At this time, orders are experiencing delays as we work through COVID-19 regulations and recommendations. 

Here's how this affects your order:

  • We are shipping out orders in separate shipments to make sure you receive your items as soon as we make them

  • Processing times for all orders are between 24 and 32 days (compared to 3-7 days)

  • Shipping may take longer due to limited availability from our shipping partners

What we are doing:

  • Fulfillment centers are working at minimum capacity to comply with 6 feet apart rules

  • Fulfillment partners are asked to stay home if they do not feel well and are receiving sick pay

What to do on your part:

  • Keep a lookout for shipping updates 

  • Stay connected via social media to get updates 

If you have any questions regarding your order, please contact us and we can provide a detailed update on the current status! Dive safe, and we look forward to freediving with you in the future!

Warm Regards,

Rachel

Freediving Instructor, Mermaid Instructor, Professional Mermaid